We build AI that answers your leads, books your jobs, and handles the busywork. We build and fix websites, and we make sure the customers searching for what you do actually find you. And we set up marketing campaigns that run while you work. One firm for small businesses in St. Charles, IL, the Fox Valley, and the greater Chicago suburbs.
Zerby Group helps small businesses move like bigger ones: AI that handles the busywork, training that makes your team faster, websites built to win customers, marketing that runs itself, and search visibility that brings customers in. Start with the one you need most. Serving small businesses across St. Charles, the Fox Valley, and the Chicago suburbs.
We find the work quietly draining your week: chasing leads, booking appointments, answering the same questions, pushing paper. Then we build custom AI to handle it, running on the tools you already have.
Your team learns to use AI on the work they actually do all day. Practical sessions built around your business, playbooks people open again, and guardrails that keep sensitive data where it belongs.
Most customers start with a search. We fix the technical problems holding your site back, build content around what people actually ask, and strengthen your local presence across the Fox Valley.
A slow, dated, or invisible website costs you customers every day. We design new sites and rebuild existing ones: fast, mobile first, and built to be found from day one.
Follow-up that never slips, emails that send themselves, and Facebook and Instagram ads managed with a clear budget. You approve every message before it goes out.
The tools we build on
The busywork is different in every trade, but the fixes rhyme: capture the lead, book the job, answer the question, handle the paperwork. We tailor AI, websites, marketing, and search visibility to how your industry actually works.
Instant lead response, quoting, booking, and review requests for HVAC, plumbing, electrical, and contractors.
Client intake, document drafting, and inbox triage for law, insurance, real estate, and financial firms.
Scheduling, reminders, and patient intake that cut no-shows and free up the front desk.
Reservations, online-order questions, reviews, and social content handled automatically.
Product listings, customer chat, and email marketing that scale without adding staff.
RFQ and order handling, document processing, and sales follow-up on autopilot.
Booking, service reminders, and review requests for repair shops and dealers.
Donor communications, grant drafting, and admin, so more time goes to the mission.
We learn your business, map where time leaks, and pick the work with the clearest payoff.
We build the automations, assistants, or search improvements, scoped and priced up front.
Your team learns to run it with plain playbooks, not a manual nobody opens.
We stay on to refine, measure, and keep everything running as you grow.
Every engagement gets senior review before it ships: real accountability behind the work, not a faceless template and a login.
Our team ran online stores, marketing, and operations before advising on them.
You work with the people doing the work. No handoffs to a junior you never met.
Success is a system that keeps working after we leave, not a report that sits in a folder.
Three things. We build AI for small businesses through automation and custom assistants. We train teams to use AI well. And we improve how businesses show up in search so the customers already looking for them actually find them. You can hire us for one or all three.
Small businesses and owner-operated companies that want the leverage bigger companies get from technology. If you are drowning in manual work, buried in your inbox, or hard to find on Google, you are who we built this for.
We are based in St. Charles, Illinois and work in person across the Tri-Cities and Fox Valley, including Geneva, Batavia, Elgin, Aurora, Naperville, and the western Chicago suburbs. Because everything we do is digital, we also work with clients remotely.
It depends on scope, which is why we price every project up front after a short discovery call. Most first engagements are a defined, fixed-price project focused on one or two high-impact workflows, not an open-ended retainer, so you know the cost before any work starts.
It varies by industry, but the highest-return uses are consistent: capturing and responding to leads instantly, booking appointments and sending reminders, answering common customer questions, and automating invoicing, data entry, and review requests. We apply these across home services, professional services, healthcare and dental, restaurants, retail, and manufacturing.
We review how your site performs in search, fix the technical problems holding it back, and build content around what your customers actually search for. Progress is measured in your own Search Console data, not a vanity report.
Every engagement starts with a short, free conversation. From there we scope the work and price it up front, so you know what you are getting and what it costs before anything begins. No open-ended retainers you cannot predict.
No. We build on the tools you already pay for and know, whether that is your inbox, your CRM, your spreadsheets, or your website. We only recommend a change when it clearly earns its place.
Yes. Client documents move through the client portal, which requires a login. We do not take sensitive documents by email or web form. We do not sell your information. Our privacy notice explains what we collect and why.
Yes. We design new sites and fix existing ones: redesigns, speed and mobile problems, and sites that never show up in search. Every build is quoted as one fixed price after a free review of your current site. See website design.
Yes. We set up and manage automated marketing campaigns: Facebook and Instagram ads, email sequences, and the follow-up in between. Ad spend goes to Meta directly, and our fee is quoted up front. You approve every message before it runs. See marketing automation.
A short, free conversation. No sales pitch, no obligation. Just a clear read on where AI, a better website, marketing, or search could help your business first.